Privacy policy

1. Privacy Policy (Includes SMS Consent Language)

Privacy Policy for Cookeville Boatdock Storage
Last Updated: 11/26/26
This Privacy Policy explains how Cookeville Boatdock Storage (“Company,” “we,” “our,” or “us”) collects, uses, and protects personal information from customers and visitors (“you” or “your”) who use our parking and storage services for boats, RVs, campers, and other vehicles.
1. Information We Collect
We may collect the following information:
a. Personal Information
  • Name
  • Address
  • Email address
  • Phone number
  • Driver’s license or government ID
  • Vehicle information (VIN, license plate, make/model)
b. Payment Information
  • Billing address
  • Partial payment card details (processed securely through our payment processor)
c. Automatic Information
If you use our website, we may collect:
  • IP address
  • Cookies and analytics data
  • Device/browser type
2. How We Use Your Information
We may use your information to:
  • Provide storage and parking services
  • Create and manage your customer account
  • Process payments
  • Send invoices, receipts, and service notifications
  • Communicate about policy updates, facility notices, and security alerts
  • Improve our services and customer experience
3. SMS/Text Message Consent
By providing your mobile phone number, you consent to receive text messages from Cookeville Boatdock Storage, including:
  • Payment reminders
  • Gate access or security notifications
  • Account updates
  • Emergency notifications
  • Promotional or informational messages (optional)
Opt-Out Instructions
You can opt out of text messages at any time by replying STOP.
You may also request removal by contacting us at cookevilleboatstorage@gmail.com.
Standard message and data rates may apply.
4. How We Share Information
We do not sell your information.
We may share your data only with:
  • Payment processors
  • Security/monitoring service providers
  • SMS messaging platforms
  • Legal authorities (if required by law)
5. Data Security
We use reasonable physical and digital safeguards to protect your information.
 However, no method of transmission or storage is 100% secure.
6. Data Retention
We retain customer and vehicle information for as long as required for:
  • Active account management
  • Legal and tax compliance
  • Security needs
7. Your Rights
Depending on your state, you may have rights to:
  • Access or update personal information
  • Request deletion
  • Opt out of marketing communications
To exercise these rights, contact us at cookevilleboatstorage@gmail.com.
8. Changes to This Policy
We may update this policy at any time. Changes will be posted on our website with the updated date.
9. Contact Us
Cookeville Boatdock Storage
8269 Baxter Road
931-783-1382
cookevilleboatstorage@gmail.com